I want you to be delighted with your new artwork. If you have any questions before or after making a purchase, please don't hesitate to contact me at alison@alisonadamsart.co.uk. I'll always be happy to help.

Every effort has been made to display each artwork as accurately as possible. However, colours and tones may vary slightly depending on your monitor, mobile device or screen settings. These minor differences are normal and are not considered a fault.

Purchasing

Payments are securely processed in British Pounds Sterling (£ GBP) through Stripe or PayPal.

You do not need a PayPal account to make a purchase—you can simply pay using your debit or credit card through PayPal's secure checkout.

We never store or have access to your payment card details.

If available in your country, PayPal Credit may also allow you to spread the cost of your purchase.

Once payment has been received, you will receive an order confirmation by email.

Shipping

When will my artwork be dispatched?

Original artwork is carefully packaged and normally dispatched within five working days of receiving your order.

Within the UK, artwork is sent using Royal Mail, Parcelforce or a trusted courier, depending on the size, weight and value of the piece.

Most UK deliveries arrive within one to two working days after dispatch. Please allow up to seven working days from placing your order for delivery.

If there is likely to be any delay, I will contact you as soon as possible.

Shipping Costs

All prices shown are inclusive of postage and packaging within the UK. There are no hidden packing or handling fees.

International Shipping

I am happy to ship artwork to most countries worldwide.

If you live outside the UK, please contact me before placing your order with the title of the artwork and your delivery address. I'll provide a personalised shipping quotation and delivery options.

International customers are responsible for any customs duties, import taxes or local charges that may be payable in their country. These charges are determined by local customs authorities and are outside my control.

Packaging

Every artwork is carefully wrapped using high-quality protective materials to help ensure it arrives safely.

Where appropriate, artwork will be securely boxed and shipped using tracked services for added peace of mind.

Returns

If you've changed your mind

I hope you'll love your artwork, but if it isn't quite what you expected, you may return it.

Please contact me within 14 days of receiving your order to request a return.

Returned artwork must be:

• in its original condition
• undamaged
• securely packaged
• returned using an appropriate tracked and insured delivery service

Unless the artwork is faulty or damaged, return postage costs are the responsibility of the customer.

Once the artwork has been safely received and inspected, your refund will be processed to your original payment method within 14 days.

Your statutory rights are not affected.

If your artwork arrives damaged