Terms and Conditions
Last updated: July 2026
1. Introduction
Welcome to Alison Adams Art.
These Terms and Conditions govern your use of this website, https://www.alisonadamsart.co.uk, and any purchases made through it. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
Throughout these Terms, "we", "our" and "us" refer to Alison Adams Art, and "you" refers to the website visitor or customer.
2. About Us
Alison Adams Art. Registered address: 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.
Email: alison@alisonadamsart.com
Website: https://www.alisonadamsart.co.uk
3. Use of this Website
This website is intended to showcase and sell original artwork, limited edition and open edition prints, greeting cards and other products, together with information about the artist and commissioned work.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their enjoyment of the website.
We reserve the right to suspend, modify or withdraw any part of this website at any time without notice.
4. Intellectual Property
Unless otherwise stated, all artwork, images, photographs, text, graphics, logos and website content remain the intellectual property of Alison Adams and are protected by UK and international copyright laws.
Purchasing artwork does not transfer copyright.
Artwork may not be:
- copied
- reproduced
- scanned
- distributed
- published
- altered
- sold
- licensed
- used commercially
without prior written permission.
Limited downloading or printing of website pages is permitted for your own personal, non-commercial use only.
5. Artwork Images
Every effort has been made to display colours, textures and dimensions as accurately as possible.
However, colours may vary slightly depending upon your monitor, mobile device or screen settings.
These minor differences do not constitute a fault and are not grounds for return.
6. Orders
Submitting an order does not automatically create a binding contract.
A contract is formed only when payment has been successfully processed and we have accepted your order.
We reserve the right to refuse or cancel orders where:
- an item has already been sold
- pricing errors have occurred
- stock information is incorrect
- fraud is suspected
- payment cannot be authorised
If payment has already been taken, a full refund will be issued.
7. Prices
All prices are shown in Pounds Sterling (£ GBP).
Prices may be changed without notice.
The price charged will always be the price displayed at the time your order is placed.
8. Payment
Payments are processed securely through trusted third-party payment providers.
We do not store or have access to your payment card details.
9. Shipping and Delivery
Delivery times shown are estimates only.
While every effort is made to dispatch orders promptly, delays occasionally occur that are outside our control.
Customers are responsible for providing accurate delivery information.
International customers are responsible for any customs duties, import taxes or local charges that may apply.
Risk passes to the customer once the artwork has been delivered.
10. Returns and Refunds
If you change your mind, you may have cancellation rights under the UK Consumer Contracts Regulations, except where exemptions apply.
Please contact us before returning any item.
Returned items should be:
- unused
- in their original condition
- securely packaged
Customers are responsible for return postage unless the item is faulty or damaged.
Refunds will be processed after the returned item has been received and inspected.
Nothing in these Terms affects your statutory rights.
11. Damaged Goods
Please inspect your order upon delivery.
If your artwork arrives damaged, notify us within 48 hours and provide photographs of:
- the artwork
- the packaging
- the shipping label
We will work with you to resolve the matter as quickly as possible.
12. Commissions
Commissioned artwork is created specifically for each client.
Before work begins we will normally agree:
- subject matter
- dimensions
- colour palette
- medium
- timescale
- price
A non-refundable deposit is required before work commences. Reasonable progress updates may be provided during the creative process.
Because commissioned artwork is personalised, it cannot normally be cancelled or returned once work has begun, except where required by law.
Copyright always remains with the artist unless otherwise agreed in writing.
13. Third-Party Websites
This website may contain links to external websites.
These are provided for convenience only.
We have no control over their content and accept no responsibility for any loss or damage arising from your use of them.
14. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By using this website, you confirm that any information you provide is accurate.
15. Security
Although reasonable steps are taken to maintain the security of this website, we cannot guarantee that it will always be free from bugs, viruses or other harmful components.
Users are responsible for protecting their own devices using suitable security software.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
To the fullest extent permitted by law, Alison Adams Art shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products.
Our total liability shall not exceed the amount paid for the relevant order.
17. Changes to these Terms
We may revise these Terms and Conditions from time to time.
The most current version will always be published on this website.
Your continued use of the website following any changes constitutes acceptance of those revised Terms.
18. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Contact
If you have any questions about these Terms and Conditions, please contact:
Alison Adams Art, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.
Email: alison@alisonadamsart.com
Website: https://www.alisonadamsart.co.uk